This company’s account has been SUSPENDED for violating the terms of its agreement with MoveAdvisor.

Average service price

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$ 4373
Interstate move average
12% less than market avg.
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99 reviews

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Mike Man
Jul 25, 2022
Long-distance move from New York to Florida

This company is a fraud

This was the worst moving experience I've ever had. Multiple people at the company openly lied about their terms. This is a broker that connects you with an actual mover on both ends. The moving company they connected us with to pack our things was terrible as well. The lead mover showed up to our apartment and immediately demanded a bribe on the side so he wouldn't say that our move was overweight (even though American Plus told us we should overestimate our shipment in advance - we already overestimated how much weight and space we would need). After we told the mover that we were sure we would have enough space on the truck, he began to shout at my wife and argue with her.

Move size: 2 Bedroom Home Service cost: $4500

Beth Bailey
Jun 19, 2021
Long-distance move from Newberg, OR to Salisbury Mills, NY

Beware of this company!

This is a scam company. They will take deposit and truck doesnt show up to pick up your items. You will end up in a mess condition. Then the worst thing is, i dont know if i still get my money back. I already called my bank to help me with dispute. I follow up today and told me the acctg will email me. We will see. This company should close down. I wrote this reviews here to make people aware of this company. Not recommended.

Move size: 2 Bedroom Home Service cost: $3328

Thumbnail photo by Beth Bailey of American Plus Moving and Storage Second thumbnail photo by Beth Bailey of American Plus Moving and Storage
Davin Schaden
Jun 15, 2021
Long-distance move from Benoit, MS to Naperville, IL

Good Work!

A great moving experience! Mason and his team were polite, resourceful, fast, and incredibly nice. We used these guys to move our office twice, and they came recommended by our office manager, but I wasn't directly involved in the move—friendly, professional, efficient service with reasonable cost. I hope I never move again, but if I do, I will use them again.

Move size: 2 Bedroom Home Service cost: $4512

Jenna Kilgore
Jan 01, 2022
Long-distance move from San Luis Obispo, CA to Starkville, MS

Broker scam

Brokers who low ball with a mile-long contract and only take money in ways you can’t dispute. Contract allows them to charge thousands more to get your things. There is even a clause that states contract is binding even if a violation of Florida law. Michael locks you in then Gabby and her boss are helpful to get movers but then hang up when your stuff is picked up by an outsourced company that also has a less-than-preferred contract (like a 2k nondisputable fee). We were delayed 10 days getting our things picked up and were required to sign another contract or lose our initial deposit. We finally got all of our stuff safely and managed to not pay the $5k over the estimate that they didn’t report until the day of delivery, but we were lucky. I would not recommend this company to anyone.

Move size: 1 Bedroom Home Service cost: $4500

Thumbnail photo by Jenna Kilgore of American Plus Moving and Storage Second thumbnail photo by Jenna Kilgore of American Plus Moving and Storage
Patricia Polzin
Jan 03, 2022
Long-distance move from Beecher, IL to Denver, CO

HORRIBLE service all the way around

Start with our first experience of dealing with "Jim Brock" we HAD to make the decision that minute to go with them or loose out!.. Next day called and NO JIM BROCK working for them anymore! Price increased 3 times before move, and when we tried to get out of it all, we would loose our deposit. Promised 2 week, then told it would be maybe a month. First contract signed for a small move of 25 items that more than tripled by the time the move was done. We spent over $5000 for our items to arrive damaged and some items missing! Sure we have the insurance, which was never explained to be only .69 a pound and never offered anything else! NOW working with insurance is just as big of a nightmare! Sent in all the forms electronically only to receive notice of thisDear Valued Customer,

If you are experiencing difficulties in scanning and attaching the required information to better validate your case against your moving company, you may send us the COMPLETE CLAIM PACKAGE via US Postal Mail.

MovingClaims.net

P.O. Box 630686

Miami, FL 33163

Remember: Due to the COVID - 19 we ONLY pick up mail once a month. This may delay the process of your claim and final resolution.

THEY ONLY GET mail once a MONTH! WTH is this? AVOID this company at ALL COSTS!

They LOST: A mini fridge, a chair cushion, Legs to a couch, exercise foam mats.

BROKE a duncan phyfe table leg, 3 of my 6 chairs to the table, a hutch has a huge gouge out of it and so much more....

Move size: 1 Bedroom Home Service cost: $5000

Thumbnail photo by Patricia Polzin of American Plus Moving and Storage Second thumbnail photo by Patricia Polzin of American Plus Moving and Storage PDF file download icon
Jessica Thurman
Dec 27, 2021
Long-distance move from Springfield, MO to Redmond, OR

Moving company

This company delivered about one third of my actual belongings. Of the two thirds that were delivered, only a portion were not broken or damaged. They delivered my piano without the legs. They altogether did not deliver my childrens bunk beds. They broke my washing machine and China cabinet, tore 2/5 mattresses, broke the glass top to my coffee table and then said they threw it away prior to arrival due to how broken it was, I did not receive the large three piece mirror for the top of our major chest of drawers- it simply didn’t arrive- just like the bunk beds and bookshelf. This is only what I’ve found so far. I would never recommend this broker or the company they hired. Save yourself money and heartache and go somewhere else with your business. Also, always get third party insurance. The insurance these companies provide is at a 60 cent per pound compensation so you are severely underpaid for your lost or damaged items. Again, save yourself frustration and money and go somewhere else.

Move size: 3 Bedroom Home Service cost: $14000

Thumbnail photo by Jessica Thurman of American Plus Moving and Storage
Judy Hallquist
Oct 27, 2021
Long-distance move from Mcminnville, OR to Moultrie, GA

Slime ball tactics.

Martin keeps calling, telling me the company I hired to do my move won’t show up for the move and if they do, they’ll demand a ton more money. He’s telling me my “job” isn’t on the job board to be done. And he will have to pick up my move as a recovery move.

This is a scare tactic so I will drop my company and go with them. DON’T fall for it! Martin says he’s the manager but then put his manager on the phone to tell me the same BS. More scare tactic BS. If they were a reputable company, they’d work on helping new customers rather than scaring customers of other companies to switch to them!

Just dirty a$$holes.

The only positive ratings they have are from their own people, and friends.

Move size: 2 Bedroom Home Service cost: $5900

Scott Goldstein
Oct 29, 2021
Long-distance move from Gainesville, FL to Florence, AL

I was a sales rep for them

They don’t take credit cards because they can’t they lost their merged account to too many chargebacks Sal, Todd and Gabby on the company they only take a check over the phone or a Zell payment because you can’t fight. You don’t want to do business with them my phone number is 561-305-2558 and I will tell you everything you want to know about them

Move size: 1 Bedroom Home Service cost: $5000

Quinn Good
Nov 01, 2021
Long-distance move from Menlo Park, CA to Golden, CO

Very Late Delivery - From Menlo Park, CA to Golden, CO

Beware - this is not a moving company but a broker.

They arrange our move with AMM Trucking LLC out of New Jersey. They picked up our stuff 3 days late. First available delivery date was June 24, 2021 with a deadline of arrival on July 24, 2021. After much stress and waiting around, we finally received our items on October 28, 2021. We will never use a moving company of any kind ever again. Rent a Uhaul and move your stuff yourself to prevent all the headaches. We went through a long 4 months and spent a good deal of money to replace our things. We could not sleep on the floor for 4 months. I do want to note that when the truck did arrive, the driver/movers were extremely polite and were very professional and help us go through the inventory list to make sure we received all of our items. If AMM Trucking LLC would just have been up front with us and told us they are having staff issues or whatever, we would have understood. Instead they lied to us telling us they would be there and not show up over 7 times over 4 months. To this day, we have no explanation on why the delivery was so late. On a positive note, AMM Trucking LLC did not make us pay the balance of $961 on arrival due to missing their deadline. The ratings are all over the place because it depends on who American Plus Moving and Storage arranges to move your items. Please also note, they are not liable for anything. If you have any issues, you will have to take it up with the actual movers who you did not research to begin with. It is luck of the draw.

Move size: 1 Bedroom Home Service cost: $1500

Michael Nelson
Oct 11, 2021
Long-distance move from Missoula, MT to Snellville, GA

Total Failure

BEWARE! Our need for a partial load move of some boxes and furniture from Missoula, MT to Snellville, GA led me to contract with American Plus Moving and Storage (a moving broker). The agreement to move our items was dated August 18, 2021. I provided a electronic personal check for $702 to cover the initial deposit on August 18. It all seemed above board regarding the cost and pick-up dates of Sept. 3-4, 2021. The carrier was to notify me at least 24 hours before the pick-up as to when they would arrive. The items had to be pick-up due to the house having been sold and our item must be removed before closing. I contacted via email the company on Sept. 3 since we had not heard within 24 hours of our pick-up as indicated in our contract. I then received an email later that day saying "We do apologize, the initial carrier we had assigned did cancel on us. Our dispatch team is working on the next available truck in your area. We are running late and will keep you updated today." Customer Service for American Plus Moving and Storage failed to contact me that day, but sent the following message: "Yes they didn't call (me) because they (the carrier) cancelled on us and can no longer do the pick up for us, that is why our dispatch team is working on the next available truck". With the clock ticking of having to have the items out of the house, I contacted American Plus to cancel the contract for their non-fulfillment of the contract and looked for an alternative for my load. American Plus then sent the following email: "Your move will be cancelled out and our accounting team will be in contact with you" to resolve the status of my deposit. As of today, Oct. 11, 2021 I have not heard from any American Plus representative. Between Sept. 4 and today, I have attempted to reach them via phone messages, emails, texts to customer service multiple times without any response from them. I have yet to receive a resolution from accounting regarding the return of my deposit. I realize I signed a cancellation policy, but the policy does not account for or address the non-fulfillment of the contract on American Plus's part. THUS, I DO NOT RECOMMEND USING THIS MOVER WHATSOEVER AND GIVE THEM ZERO RATING. THEIR HONESTY AND INTEGRITY FROM THEIR PROMOTIONAL MATERIAL IS A JOKE. RUN!!!

Move size: Partial Move Service cost: $3426

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Company Info

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American Plus Moving and Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 610 Clematis St 811, West Palm Beach, FL, 33401, but movers usually cover a much larger area.

Licenses & Certificates for American Plus Moving and Storage

Companies that transport household goods within Florida like American Plus Moving and Storage have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the American Plus Moving and Storage license numbers for the government record information:

ICC MC number: 1036295-B
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3524245
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is American Plus Moving and Storage cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For American Plus Moving and Storage, we estimate that their average long-distance moving costs will be around $4373, based on 81 long distance moving reviews.

This could mean that long-distance moving services costs of American Plus Moving and Storage for moving between states is cheaper with about 12% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed American Plus Moving and Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on American Plus Moving and Storage - a professional company located in 610 Clematis St 811, West Palm Beach, FL, 33401. Discover West Palm Beach, Florida moving companies.

*MoveAdvisor may not be affiliated with American Plus Moving and Storage and the estimates may be provided from other professional movers in our network.

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